If your business runs an appointment list and deals with people face to face or over the phone, then you must have this book. Presuming you want to increase your client retention, service levels and satisfaction.
Written by Craig Allingham – a therapist with over 30 years in professional practice.
‘This is the clearest, simplest and easiest-to-use book ever written on how to turn even a simple phone call enquiry into profit‘
Allan Pease.
Perfect for health professionals, beauty salons, hairdressers, massage, day spas, therapists, brokers, realtors, doctors, podiatrists, trainers and veterinarians!
ISBN 978-0-9803999-3-6
Price $29.95 AUD (plus shipping)
Buy now at our secure online store
'This book is our practice bible - for teaching and improving customer service skills throughout the organisation'
Shira Kramer, Be Active Physio, Prahran, Vic.